Whether in the plateau with thin oxygen or in the mountains and rivers with few people, where there are LANHI equipment, there are LANHI people

　　Recently, LANHI launched the "Crossing Mountains and Rivers, Service Accompanying, Satisfaction Traveling" 2024 Second Phase Visit Service Activity, going deep into the customer's use site, providing one-stop free service, solving problems for customers, and providing maintenance services for the entire life cycle of the equipment.

　　"Product sales are just the beginning of our service work. From production assembly, quality control inspection, to on-site commissioning, repair and maintenance, we are committed to providing full life cycle services for every "LANHI-made" and regularly conducting product quality inspections after sales to ensure that problems arising during equipment operation can be solved at any time." Zhang Qiang, head of LANHI's after-sales service department, said.

　　This inspection service lasted for 1 month. The LANHI After-Sales Service Center instructed the R&D, production, quality control, marketing and other horizontal departments to form an inspection team, and went to Qinghai, Gansu, Shaanxi, Tibet, Chongqing, Hubei, Guangxi, Guizhou and other regions to visit more than 110 customers, and actively served, inspected and maintained about 150 equipment. They drove deep into the front line of the project without fear of dawn and dusk, and conducted free "physical examinations" on the customer's equipment, covering equipment maintenance, on-site guidance, technical Q&A, maintenance and other full-service, to prevent and solve the hidden dangers and "pain points" in the use of equipment, etc., and demonstrated the quality and commitment of LANHI's service with practical actions.

　　Not only that, LANHI continues to strengthen the technical support team, and regularly conducts team course training and customer operator skills training for common practical problems of customers to ensure consistent service quality and win the trust and satisfaction of customers with professionalism and enthusiasm.

　　The service purpose of "creating greater value for partners" is not only an important part of LANHI's culture, but also the core force of LANHI in building strong customer connectivity and market competitiveness in the layout of high-end intelligent manufacturing industry. Since the launch of LANHI's "Service Thousand Miles" campaign in 2018, we have always put customer needs first, and continued to give back to customers' support and trust with more comprehensive and meticulous services, which has achieved good social effects and won high recognition from customers. We firmly believe that only by continuously creating greater value for our partners can we push the company towards a higher quality development path.